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Local restrictions - provision of cross-border services
Swissquote Bank Ltd (“Swissquote”) is a bank licensed in Switzerland under the supervision of the Swiss Financial Market Supervisory Authority (FINMA). Swissquote is not authorized as a bank or broker by any US authority (such as the CFTC or SEC) neither is it authorized to disseminate offering and solicitation materials for offshore sales of securities and investment services, to make financial promotion or conduct investment or banking activity in the USA whatsoever.
This website may however contain information about services and products that may be considered by US authorities as an invitation or inducement to engage in investment activity having an effect in the USA.
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On the go?
Trade with our mobile apps.
What should I do if I lose my mobile phone?
Log into the Swissquote website and change your password.
I would like to ask a question/make a comment
• use the contact form in the mobile apps
• send a message from the website under the Support heading
• call Customer Care on 0848 25 88 88
Which markets can I place orders on?
How can I access my ePrivate Banking account?
Swissquote offers an ePrivate Banking app for iOS. This app does not allow you to perform transactions on your account; it simply displays the positions and strategy of the account.
How can I access my dynamic savings account?
This is not possible for the moment.
How can I access my personal profile pages?
Simply log in with your bank account or your MySwissquote account to find your personal profile pages.
How do I update a quote?
Every screen has a refresh button or a function whereby you simply pull down the page to refresh the data.
Quotes are updated automatically for logged-in users.
How is the password stored on my iPhone or iPad?
If you choose to save your username and password, they are encoded using a key that is specific to each device. Then, they are stored in this form in Keychain, a database secured by Apple.
How can I remove a security from a list?
In iOS, simply swipe right (slide your finger from left to right across the cell).
In Android, press on a security for a moment to be able to remove it.
In Windows, select and hold a security for one second or more to bring up a context menu.
Only your "Favourites" list and your personal profile pages may be changed.
What mobile operating system do I need?
• iOS 8.2 and more recent versions
• Android 2.1 for Swissquote version 3
• Android 3 for version 4
• Android 4 for version 5
• Windows 8/Windows Phone 8
How can I get the trading app?
Can I save my Level 3 card in the app?
Currently, you are asked for your Level 3 card just once.
Your device is then authorised to access your account, and you can place orders without needing your Level 3 card again.
Swissquote strongly discourages taking a photograph of your Level 3 card.
You will no longer need it to log in to the website, since you can activate the “Mobile Level 3” functionality that means you can validate each login directly on the mobile app.